Privacy Policy

1. Information We Collect

RELIANCE SUPPORT (QLD) PTY LTD (ABN: 78 670 071 806) (“we”, “us”, “our”) may collect the following personal information when you interact with our website, submit enquiries, or engage our services:

• Name, email address, phone number, and company name
• Project details and logistics requirements
• Information provided through our contact forms and quote requests
• Website usage data including IP address, browser type, and pages visited

2. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and provide quotations
• Deliver and manage our transport and logistics services
• Communicate with you about your projects and account
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

3. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your data is stored on secure servers within Australia and is only accessible to authorised personnel.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (such as IT providers and subcontractors), provided they agree to keep this information confidential.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To make a request, please contact us using the details below.

6. Contact

For privacy-related enquiries, please contact us at contact@reliancesupport.com.au or call 1300 XXX XXX.